Privacy Policy

Effective Date: June 11, 2026

Introduction

Welcome to Light City Behavioral Health (“we,” “our,” or “us”). We are committed to protecting your privacy and safeguarding the personal information you provide when using our website and services.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, request services, schedule appointments, or communicate with us.

Information We Collect

Personal Information

We may collect information including:

• Full Name
• Email Address
• Phone Number
• Date of Birth
• Insurance Information
• Appointment Requests
• Information submitted through contact forms
• Communications sent to our office

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP Address
• Browser Type
• Device Information
• Pages Visited
• Referral Sources
• Website Usage Data

How We Use Your Information

We may use your information to:

• Schedule and manage appointments
• Respond to inquiries
• Provide behavioral health services
• Verify insurance information
• Improve website functionality
• Communicate important service updates
• Maintain security and prevent fraud
• Comply with legal and regulatory obligations

HIPAA Compliance

Light City Behavioral Health is committed to protecting your health information in accordance with applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).

Protected Health Information (PHI) collected during treatment is handled according to our Notice of Privacy Practices and applicable federal and state laws.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve user experience
• Analyze website traffic
• Maintain website security
• Remember user preferences

You may disable cookies through your browser settings; however, certain website features may not function properly.

Information Sharing

We do not sell, rent, or trade your personal information.

We may share information only:

• With your consent
• With authorized healthcare providers involved in your care
• With insurance companies for billing purposes
• With service providers assisting our operations
• When required by law or court order
• To protect rights, safety, or security

Data Security

We implement administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction.

While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is completely secure.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party websites.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children without appropriate parental or legal guardian consent.

Your Rights

Depending on your location and applicable laws, you may have rights to:

• Access your personal information
• Request corrections
• Request deletion of certain information
• Restrict processing of information
• Withdraw consent when applicable

Requests may be submitted using the contact information below.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

Contact Information

Light City Behavioral Health

Email: info@lightcitybehavioralhealth.com

Phone: (636) 344 0099

Website: https://lightcitybehavioralhealth.com

If you have questions regarding this Privacy Policy, please contact us.